Frequently Asked Questions

Why should I hire Get It Installed?

WE’RE NOT JUST ANOTHER REFERRAL SERVICE
No endless lists of contractors to sort through or having to figure out their qualifications on your own. We match you with a local Certified Contractor who has the exact trade experience you need. Each contractor in our network is verified to be licensed, insured, experienced, and reliable, and they must pass a criminal background check. We only send contractors to your home that we’d trust in ours.

NO LONG, PUSHY SALES PITCHES
Say goodbye to drawn-out, high-pressure sales presentations filled with features you don’t need and inflated prices. There are no gimmicky discounts or unnecessary calls to the Manager. You’ll get straightforward pricing that’s consistent with what your neighbor receives.

WE STAY INVOLVED AND SUPPORT YOU THROUGHOUT YOUR PROJECT
With Installation Made Easy, you have a dedicated team at your side every step of the way. From scheduling and confirming your measurements and estimates to coordinating the installation after you’ve purchased your materials, we’re here to help. Need financing options? We’ve got you covered. Our customer support team is available 24/7 to answer questions and provide assistance whenever you need it.


How does it work?

1. Schedule your Measure & Estimate
Provide us with three dates and times that work for you, and we’ll confirm your appointment within hours. A certified contractor will take measurements, gather specifications, and answer your questions. You’ll receive a comprehensive Shopping List of all materials needed for your project and a detailed Installation Estimate.

2. Purchase your Materials & Accessories
Buy your materials and accessories from a national vendor, local flooring store or select one of our popular in-stock options. Call us to process your installation deposit and schedule your installation appointment.

3. Sit Back, Relax & Leave it to the Pros
Your project will be professionally installed according to manufacturer and industry standards. We manage your project from start to finish and keep you informed throughout. Our Customer Care Center is available Monday to Saturday to answer any questions or address concerns.


How long will my flooring installation take?

This will depend on the type of flooring being installed and the size of the room. Most flooring projects are finished within 1-3 days. A team of two installers can get 750--1000 square feet of vinyl or laminate installed per day. Tile is much slower, and hardwood is somewhere in between. Of course, if you have a solid hardwood, you'll need to add 7-14 days to getnew flooring acclimated to your home if needed.


Can I install new flooring over existing flooring?

It depends. There are many factors to consider before placing any flooring on top of another. It's essential to follow the manufacturer's recommendations.


How do I prepare for flooring installation?

Before installing the flooring, you will want to have the room ready by moving all furniture out of the room or to one side, removing anything on the floor, curtains, and wall hangings. Depending on the room, you may also adjust your lifestyle for a couple of days until the job is complete.


Can I keep the existing carpet pad?

While you technically can, we don't recommend you do. Not all carpet pad is made the same or appropriate for all uses. Also, the old carpet pad retains stains from spills and odors from previous use. Any carpet we install will have to have new pad as this will cause complications with installation.


Why does my new carpet smell like chemicals?

New carpet emits off-gassing of VOCs or volatile organic compounds and other agents used to make the carpet. That new carpet smell is not a health concern though, carpet emits lower VOC levels than most flooring, and the smell should subside within 24-48 hours.


Why does the carpet look uneven?

Carpet shading is the optical illusion that makes carpet in one area of a room appear lighter or darker than another area. This is caused by how the carpet piles lay and the lighting. This is more common with plush carpeting and not so much with loop-style carpeting like Berber.


How do I keep floors from cupping or gapping?

Hardwood and to some degree, laminate flooring, tends to react to temperature and humidity, and when exposed to water, tends to cup, buckle, and gap. Even waterproof flooring like vinyl can react negatively to extreme temperature ranges. Maintaining a home's thermostat at 60-80 degrees and 30-50% humidity ensures you will not have this issue with your flooring.


What is the difference between laminate and luxury vinyl?

While laminate flooring and luxury vinyl look similar, these materials have a few key differences. Luxury vinyl is waterproof, making it versatile and an excellent option for any room. Laminate flooring usually has a fiberboard core, which makes it susceptible to damage from water. Laminate tends to look more natural than vinyl because it is made of more natural materials.


Are underlayments required?

They are not required but strongly recommended. Underlayments can smooth out an uneven subfloor. They can also help with cushioning and reduce noise and wear. Underlayments are common with laminate and vinyl flooring installations. If fact, several laminate and vinyl manufacturers' warranties are voided if you do not use an appropriate underlayment.


Is board thickness important for laminate flooring?

The thicker the board, the less likely there are bends when the subfloor is not even. It will also make a difference, along with the choice of underlayment, on the sound you hear as you walk across the room. Board thickness ranges from 7 millimeters to 12 millimeters wide.


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What our customers are saying

These guys really have great deals. I saved so much I can now buy some things I was waiting for. Life is so much better.

Doug And Janine

Frisco

Peter was very helpful and knowledgeable. He was able to walk through the inspection report with me and make suggestions.

Casper

Rome

Jason was awesome. Highly recommend!

Barbara

Marietta

Jason was great to work with. He was quick to respond to communications and produced the results that we wanted. He helped my seller to earn way more than he would have made on the sale of his home had we not used you. I will definitely be looking for opportunities to work with him again!

Charles

Atlanta

I am so glad I found you. Our family now has a lovely place to call home.

Jackie

Alpharetta

Thank you guys so much!!! Life savers

Emily

Dallas

How do you do it??? I am coming back for every listing.

Will

Plano

Peter was very detailed in going over the estimate with me. He was also able to expedite any issues I had.

Chad

Buford